Companies report that an inability to source talent is the main reason for delaying digital transformations, and this is hardly surprising; we estimate that digital skills are available in only half the needed quantity and agile skills in only a quarter. To get the right talent, retailers must invest in higher wages and benefits. Organization

One retailer we know, for example, designed an app-based hiring tool to streamline the recruitment of store associates. For these reasons, we believe that reskilling will be a large part of the answer for retailers.

And when it comes to groceries, we’ll be seeing some very unconventional approaches.The future of groceries is automated, but not how you might think One example of near-in redeployment is Ahold Delhaize’s e-commerce investments, which will add 150 new jobs to the local economy in Lancaster, Pennsylvania. Both are roughly the width of a parking spot. A comprehensive automation program can significantly offset these headwinds. Automation in the Grocery Industry - A Look Back in Time. Given the relative scarcity, retailers must approach talent strategy more broadly—looking, for example, at the implications for site decisions and the role of outsourcing to external partners and gig workers.Employers increasingly view talent—not real-estate costs—as the primary driver of decisions regarding office locations, and many are moving their headquarters to optimize for talent. If recent headlines are any indication, the adoption of these technologies by retailers will accelerate.Much of the discussion about the future of work in retail has focused on the use cases for automation and AI in stores. Target and Walmart have invested in autonomous cleaning robots that save hours of its associates’ time.

Take, for example, Kroger Edge: digital shelves (which the retailer rolled out across 200 stores in 2018) that display prices, nutrition facts, coupons, and video advertisements—all dynamically updatable from a central source.

Suddenly, customers didn’t have to travel to a store to browse its wares or make purchases; instead, the store would digitally come to them.

Article Electric Power & Natural Gas Solutions Today, roughly one-third of US workers are freelancers; if current trends continue, independent workers could become the majority of the US workforce by 2027. Please email us at: Some retailers are beginning to adopt virtual-reality (VR) technology for various purposes, including at Walmart, which uses VR headsets to train associates. Across industries, global executives agree: 75 percent of those surveyed say reskilling will provide at least half of the solution for the skill gap.Employers will play a leading role in helping workers to reskill, but collaboration with external partners will also be required. Retailers therefore cannot assume that hiring and outsourcing will bridge the skill gap, and this leaves a mandate to reskill employees.On average, replacing an employee can cost 20 to 30 percent of an annual salary, reskilling less than 10 percent.Although reskilling takes a good deal of effort, it often offers a higher return on investment, in the longer term, than hiring; in fact, the business case for reskilling can be 1.5 to three times better. Technology, Media & Telecommunications

Walmart has also rolled out virtual-reality headsets to train associates, as well as the FAST Unloader technology to automate the backrooms of stores. We strive to provide individuals with disabilities equal access to our website. As even frontline retail jobs become more advanced, society will face a broader question: how to create better pathways so that people with entry-level skills can acquire new ones and thrive. Winning in an era of unprecedented disruption: A perspective on US retail Dynamic reallocators enjoy disproportionate rewards: growth in total shareholder returns nearly three percentage points higher than those of other companies over an extended time period.Amazon, which has made headlines with its Amazon Go retail concept, has been the most prominent disruptor.

Pharmaceuticals & Medical Products Never miss an insight. Supermarkets around the world have allowed customers to order food and household items online for years.

With the advent of online shopping came a revolution in convenience.

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